Bruce Nolan Email Address

Development Leader

Pythian is a global IT services company specializing in consulting and operational support. We help companies leverage disruptive technologies to optimize revenue-generating systems.

Expert Customer Success / Service Delivery Director / Software Development Director / Project Director with over 20 years of experience leading highly effective teams. Adept at remotely managing customer relationships, directing project managers, software developers, database administrators, system administrators, and testers. Enjoy coaching staff for high performance with win/win outcomes, and encouraging continuous improvement to improve quality of delivery. Highly knowledgeable of best practices in customer success, professional services, project management, software development, support, and test, with a passion for quality. Strong communication, organization, teambuilding, and interpersonal skills ensure that deliverables are met. Specialties: Customer success, Project management, Services management, ITIL, Customer relationship management, People management, Negotiating strategies, Software development process, Agile practices, Software and Service Quality, Outsourcing, Process improvement planning, ...