Ken Thompson Email Address

Information Technology Accountability

Popeyes provides support in different ways, including our Atlanta-based Popeyes Support Center, our field based team, and via technology. Popeyes is there to support the growth of the brand! Your Popeyes Support Team will assist you with defining the best way to launch the Popeyes brand in your market. Together we will complete a comprehensive Brand Positioning Study that will act as our guide for making decisions regarding facilities, menu, marketing and more. In addition, once we know the menu for your market, we'll help build your market-specific supply chain. We know that paying attention to restaurant profits is critical to Popeyes long-term success. Popeyes will support you with determining the optimum Market Development Plan. How many restaurants and where? What type of venues? These are questions that are vital to building the brand successfully and achieving the economies of scale necessary to realize your profit goals. As you would expect, Popeyes has strict procedures and operating standards. Your management teams will be trained through the Popeyes Restaurant Management Training program, with at least three managers for each restaurant. In addition to this training support, Popeyes will send a team of trainers to support the opening of your first two restaurants. Every international franchisee has a primary support person called the International Director of Operations (IDO). This highly experienced and trained restaurant professional will live in your market or region. The IDO will be your consultant on all matters regarding the Popeyes restaurant business. Additionally, at Popeyes Support Center there are is a dedicated team to support the Popeyes international system in areas including Development Services, Marketing and Advertising, Supply Chain, Operations and Training. Popeyes also has developed a state-of-the-art Web portal to access support any time any day. If you need access to video training, management tools, contact information, marketing tools, the operations manual or more, the Popeyes Spice Rack Web portal is there for you and your team.

Having progressed through a broad spectrum of roles across multiple business operations, I am a talented leader, always looking to leverage my expertise to meet and exceed the expectations of my employer. I have skills and experience in designing and executing quality control tests, developing reports, and resolving production complex issues. I am a motivated professional with a focus on improving and maintaining the end-to-end quality of business and IT functions. I leverage an intentional approach in identifying improvement opportunities by gathering, analyzing, and presenting quality performance data for continual improvement. Moreover, I have proven history of evaluating processes and systems to enhance efficiency, cost reductions, and best practice. I am proficient at regulatory compliance, including SOX, HIPAA, PCI, and GDPR as well as Information Security Frameworks, such as COBIT, COSO, NIST, ISO, and HITRUST. The areas where I really excel at include: -Risk Assessment & Mitigation -Strategic Planning & Implementation -Team Leadership & Direction -Cross-Functional Collaboration -Customer Care/Support -Roadmap Development -Negotiation & Communication While others take pride in meeting all standards set before them: my passion is for delivering service and leadership that goes beyond organizational expectations. Feel free to hit me up on my email or phone if you want to discuss additional details regarding my work experience, achievements, and the skills I have to offer.