Anupam Patel Email Address
@pamperedchef.com
Explore Pampered Chef to find top kitchen products, recipes, and party ideas you'll love, plus details on how to share the love as a Pampered Chef consultant.
I have over 15 years call center experience, both as an agent and as a Technical Support supervisor leading a tier 2 call center team. I also have over 9 years of experience with Oracle Service Cloud (RightNow), with 6 of those years as an administrator, As the only administrator for OSC, I have implemented two new instances of OSC, and have experience creating reports, developing workflows, rules, processes and more. As the telecom engineer, I also have experience with Genesys PureConnect and am ICCS certified. I maintain and administer the system, developing IVR call flows, workgroups, user deployment and more.
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