Director End User Services
No building in the world matches the facade of the Ping An Finance Center in Shenzhen, China.
A business focused professional with a proven track record in Business Transformation and IT Operations, delivering return on investment and benefits as an integrated part of the Business Strategy. . Strong skills in strategy creation, execution and leadership, providing a clear sense of direction and support to an IT organisation and stakeholders. A high level of drive, dedication and commitment to succeed, with a “Lead by Example” and “Hands On” approach which has proven successful over the years. After many years working directly in IT operations and management, I will now focus on the overall end to end operations of service performance to ensure improvements in user focused service reliability and stability, while securing the right service procurement and delivery balance for our business operations
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