Holger Tamm Email Address

Support Director

Optimizely provides an optimization platform that enables organizations to run experiments online to help them deliver better experiences to their customers.

Experienced leader in transforming, building and excelling global customer support organizations in any kind of service scenario (cloud, software, hardware, or managed services) Proven change champion leading lines of business through corporate acquisitions, managing complex programs or projects, aligning software development, services and customer support functions. and building strong relationships with enterprise customers for customer loyalty and success Driven and results oriented customer service professional with broad international management experience, extensive technical depth and breadth, profound industry insight and mindset of continuous improvement . Organizational proactive entrepreneur leading and fostering innovation to improve customer experience and corporate efficiency Caring support director guiding teams through change while sustaining excellent performance, high employee satisfaction, and strong alignment of individual and team goals to corporate initiatives.