Incident and Problem Management
Headquartered in Lincoln, Nebraska, Nelnet (NYSE: NNI) provides innovative educational services in loan servicing, payment processing, education planning, and asset management. These products and services help students and families plan, prepare, and pay for their education while making the administrative and financial processes more efficient for schools and financial organizations.
Corporate / IT background Extensive experience in Information Technology (IT) Systems Support environment for large Corporations ranging from Financial Services, Telecommunications, Publishing company, Information technology and Healthcare Services, expertise directing IT Service Desk, Incident / Problem / Change Management efforts to promote the vision and achieve the objectives of a global enterprise. Strong background in IT Operations, with hands-on experience spearheading and guiding change to address industry demands and resolve potential and existing performance gaps. A skilled / experienced leader and strategist with a talent for inspiring a workforce to overcome obstacles and pursue measurable and sustainable financial growth. International arena – my purpose of International networking is to connect Private Schools in Kenya and East Africa region to modern FACTS School Management solution. This solution will help your School enhance the education experience for everyone (Students, Parents, Teachers, School Administrators and IT Office just to name a few). Non-Profit I am a co-founder of Transafrika Cultural Institutes which is a US based non-profit organization devoted to 3 unique goals: •Continuous and on-going support of specific schools in Kenya. We provide books, clothes, computers and medical supplies donated by individuals in the US to advance the education and maintain the health of these children. •Development of a facility in Ngong Town - Kenya which will supply housing and education to children who are orphaned or who are refugees from Political Strife and Environmental Disasters in Eastern Africa. •Interchange of Culture between the US and Africa. Trans-Afrika Cultural Institute has sponsored numerous Art Shows and Concerts giving both cultures exposure to each other. Our Mission is to passionately strive towards improvement of lives in Disadvantaged Communities, for a better tomorrow….
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