Mike Francis Email Address

Customer Experience Manager

Nature Research: science journals, jobs, information and services. Discover the world's best science and medicine.

A dedicated and conscientious employee with a strong set of transferable skills and experience in a variety of roles, including work on a wide range of business process improvement projects. Determined and positive with a keen attention to detail and a logical approach to problem solving in order to identify root causes, who designs and implements practical and creative solutions. People oriented with excellent influencing and diplomacy skills, as well as an ability to analyse and clearly communicate complex information to key stakeholders at all levels within an organisation.