Deema Rahim Email Address

Global Chief Technology Officer

Michelin is an automotive company which specializes in Tires, Mobility services, Michelin solutions, MICHELIN Engineering & Services, Motorsport, and Lifestyle products.

Over 7 years of extensive experience in Development, Administration and Implementation of technology solutions ,Human resourse management and event planning.. Over 5 years of experience in Salesforce.com CRM platform using Visualforce, Apex and Java technologies as Developer and Administrator.Experience working with Force.com IDE in design and development of Custom Application for Complex Business Processes in both Sales and Service Cloud Modules. Excellent experience in implementing the Master-Detail, Look-up, Many-to-many and Hierarchical relationships and Automate the business Process using Workflow rules, Approval Process, Auto-Response Rules and Escalation Rules.Hands-on experience in using Apex Explorer and other Third party application in App exchange such as Data Loader, Outlook Connect, Informatics Data loader. Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.Expertise in all phases of Software Development Life Cycle (SDLC), project life cycle processes and Sales-force Design. Highly skilled in Salesforce.com (SFDC) Configuration management, development and implementation.Good Development experience with Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service,Worked on controlling the data access across the Application using Field-level security and Organization-wide Defaults, creating Profiles, Queues, Setting up Role Hierarchy, Company profile and writing the Sharing Rules as per the Requirements.Skilled in customizing standard objects and develop Custom objects, Page-Layouts, and Record-types to distinguish between various requirements.Good Understanding in Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.Extensive Experience in using Oracle, SQL Server, My SQL and MS Access and Familiar with Stored procedures Triggers and Functions using PL/SQL and AJAX.