Bhavin Shah Email Address

Information Technology SMO Manager

Johnson Matthey is a leader in sustainable technologies. Many of the group's products enhance the quality of life of millions through their beneficial impact on the environment, human health and wellbeing.

Senior IT Executive with over 20 years’ experience in IT Service Management, Transformation. A customer focused, highly motivated professional committed to the delivery of best-in-class IT Service Operation as well as a champion of the efficient and effective adoption of best practice service frameworks to achieve improvements in service operation and performance. I possess a proven track record of successful service delivery, SLA achievement, sustainable IT process and procedure implementation and adoption across technologies, geographies and organisational cultures. Proficient in developing executable strategy that motivates teams whilst providing effective thought-leadership and management of global, cross-functional departments, geared towards consistently high-performing service delivery and business benefits realisation.