Chief Operating Officer
A highly experienced IT senior leader with in-depth experience within financial institutions including investment and retail banking, Skilled motivator and communicator with strong leadership ability, A trusted senior advisor and an ability to manage teams to deliver to tight timelines and whilst under pressure, Persuasive and adept at building relationships at all levels in the organization, Strong people manager achieving consistently high colleague engagement scores. 25+ years IT experience within Financial organisations, roles held at SVP and Director level including, IT COO, IT Infrastructure Management, Global IT Development & Business Operations.Extensive London City experience in multiple financial organisations, successful delivery of large projects and programmes and operational accountability for a large IT departments.Currently Head of IT Business Operations for Lloyds Banking Group, covering COO, Commercial management, Property, Tooling, Management Information, Demand and supply, offshore partnership, Audit, Security, Risk, communication, HR & Legal. Oversight and Governance of £1.7bn in Technology spends and direct control over £275m in operational expenses budgets.Delivering cost and process efficiencies across multiple areas of responsibility, working with stakeholders to deliver the best most cost effective outcomes for the IT department, whilst ensuring governance is maintained and teams are empowered.The broad range of accountabilities, across both Run and change the bank disciplines for the whole IT department ensures that the business of IT is run as efficiently and effectively as possible, contributing and enabling internal and external stakeholders to deliver the banks goal of Helping Britain Prosper.
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