Mike Thompson Email Address

Sales and Marketing Director

Leasing Options Ltd is an automotive company that provides Business & Personal Car Leasing Deals.

Passionate about developing a winning team and culture, try to be inspirational;- Create target exceeding environment which is customer centric and has a team goal! Retaining staff through helping them dream goals, empowering people to try and achieve those goals. Repeat business is the best business and that is only achieved through outstanding customer service Constantly analyse and evaluate all factors of business performance and the ROI of all levers affecting the business in the marketplace. From focusing the marketing team on the delivery of our market leading deals through all available channels from traditional website sales through to social and B2B channels. Through to ensuring the sales team and all level's of support staff have the tools to deliver expected results. Working as a key stakeholder with Dev and design teams, from creative to final sign off; on projects ranging from customer UX improvements, to efficiency gains through process enhancements. there is always a better way and continuous improvement is in my DNA. Driving the customer experience and ensuring from start to finish we deliver exceptional quality, to be reflected in our net promoter customer score feedback and repeat business. Leading and driving innovation on the R&D then implementation of new processes and technology. Ultimate responsibility for ensuring the business continues to take an increasing and significant share of the growing and continually evolving contract hire market place and this is reflected in the net bottom line. Looking for new areas of growth be that new product or incremental income steams. Supporting the CEO on the business strategic goals, short medium &long term. With the increasing focus by the Financial Conduct Authority on the leasing industry, involved in responsibility for ensuring LeasingOptions.co.uk continues to operate to the highest standard of regulatory compliance. Ensure the brand and business grow from strength to strength. Strive, not only be the best but, to be market leading & to maintain that position continuously reviewing processes & systems to make sure customers receive the best possible service. Instrumental to the excellent growth LeasingOptions.co.uk has enjoyed, through an involvement in recruitment, marketing, IT/tech systems enhancement, partner relationships, mentoring &training. Looking to build on this work, with responsibility for bringing to fruition many new exciting opportunities available to the company. I take full leadership and management responsibility for my team