Director, Regulatory Affairs
L.A. Care offers high quality, affordable health coverage to Los Angeles County residents.
Manages all regulatory audits for the largest public health plan in the nation for all lines of business. Expert at CMS, DHCS, and DMHC audits. Created corrective action plan (CAP) monitoring processes for both internal business units and Delegates. Ensures CAP implementation and effectiveness. Contributed to a decreased number of regulatory audit findings by 70%. Building a strong regulatory audit and governance team within the Compliance department— promoting effective communication, cross-functional collaboration and audit readiness. Proven to go above expectations and contribute to progress, positive outcomes, and overall success.
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