Nicole Henderson Email Address

Programme Governance Manager Consultant

JCDecaux is a marketing and advertising agency which specializes in Outdoor Advertising, Street furniture, Airport / Transport Advertising, and Billboard.

A business-led & solutions-focused IT Director / Head of ICT with proven results in planning and delivering complex business technology implementation projects and IT services in the Caribbean, Asia and Europe. Nicole has extensive experience with solution and service delivery through all life-cycle phases, and is an excellent problem solver. Nicole has a track record of delivery and commitment to service. She is also a good communicator with excellent facilitation skills and ensures engagement of stakeholders throughout all stages of delivery. Strategic approach to successful IT leadership, engaging with key business stakeholders and 3rd parties, delivering ‘cost appropriate’ IT solutions and business process change via emerging and established technology solutions. PRINCE2, MSP & ITIL certifications, with strong experience of applying best practice frameworks and methods. Experience of driving business transformation and change management as well as IT strategies, IT Governance (using CoBIT and CMMI frameworks), technology roadmaps, project delivery, team leadership, cloud-based IT, SaaS, business systems, upgrades and systems migration, service transition into operations and delivering added business value & ROI through use of IT.