Senior Dir of Professional Services
Intouch Solutions is an interactive marketing agency that specializes in solutions for the pharmaceutical industry. It has partnerships with Sanofi Aventis, Teva Neuroscience, MGI Pharma, Roche, HoffmanLaRoche, Eisai, Bayer and Glaxo Smith Kline. The company offers Web site development and management that include strategic planning, extranet, intranet, elearning and specialty sites, as well as copy approval services, site monitoring, user support, detailed tracking and reporting. Intouch Solutions content development services include writing, design, animation, guided tours, professional and patient education. It provides a range of custom technology solutions, such as desktop applications, CDROMs, physician Web site builders and pocket personal computer customized systems.
My career path has always focused on technology. Starting with computer hardware and software, network design and systems integration consulting as a Systems Engineer for Nynex and Apple Computer. In 1996, when the Internet started being used for business purposes, I started managing website development. Because of my background in hardware, software, networking, marketing and Internet-based technologies, I have a very good understanding of all the pieces required to create effective technology-based solutions for clients. For the past several years I built and managed a large team of professionals dedicated to the design, development and support of Internet marketing (website, mobile web and application, paid search, eCRM and social) activities for the hospitality, travel and tourism industries. I am currently the Sr. Director of Professional Services at Intouch Solutions in Overland Park Kansas. We develop digital solutions for all aspects of marketing and sales for the pharmaceutical and healthcare industries. Specialties: Technical team management, technical consulting, systems integration, development of online marketing and communications programs, contract negotiations, client satisfaction. Website design and development, mobile design and development and user experience (UX). Search engine marketing initiatives such as organic search engine optimization (SEO), paid search (PPC) and link building.
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