Will Randall Email Address

Director, Global Infrastructure and System Engineering

Winc Research is a pharmaceutical company which located in Raleigh, North Carolina.

Experienced professional with 20 years of hands-on IT operations management along with the design, implementation and administration of Wintel/Unix server platforms, directory services and private/public network routing in a 24/7/365 global environment. First-rate communication skills, leadership and fiscal responsibility in all areas of IT Operations, project and contract management, server hardware/software procurement, Service Desk and vendor management. Customer focused, pragmatic system design, realistic SLA management and the charisma and flexibility to build collaborative relationships between IT and the business. Highly personable and self-motivated professional with the flexibility to work in diverse groups and handle complex problems effectively. Specialties: Data Center and System engineering, support operations and project management on a global scale supporting 200 to 20,000 users, internal and external customers --- VMware and Wintel server administration --- Global WAN/LAN public and private network design and support --- Project management following the Agile Manifesto --- Microsoft Active Directory services --- Citrix VDI Design and Architecture --- Translating business needs to technical solutions --- Colleague / user training and mentoring --- Technical communications and writing.