Kartik Mistry Email Address

Information Technology Infrastructure Manager

Trade body that represents independent non-profit housing associations in England.

I am a hands on IT Infrastructure Manager who is able to architect, shape, manage and support corporate IT Infrastructure and other IT team members. I can act as an influencer helping to shape IT Strategy, DR and Business Continuity plans. I am able to provide suggestions to help consolidate services and transform IT architecture to help businesses save costs and move forward with new technology. I can manage software renewal contracts, negotiating costs with suppliers to ensure the business gets the best deal possible on licensing, hardware, and maintenance support contracts. I'm able to line manage, train, mentor and support IT department staff using line management responsibilities, ensuring they are effectively supervised, appraised and developed in accordance with internal policies. I ensure SLA's are met and any project work involved with the help of the department staff is completed with the highest level of service as possible. I am also technically hands on and have the ability to develop, implement, administer, support, and manage the following tech stack: - Windows Servers stack, VMware Virtual Infrastructure, NetApp SAN technology, Palo Alto FireWall, Cloud Services - Microsoft 365, Azure services (VMs, Resouce Groups, Azure DataFactory, etc), Azure AD with DirSync, Enterprise apps for SSO integrations, ExchangeOnline, SharePoint, Teams, OneDrive, EndPoint Manager, Security & Compliance, Yammer, Okta, on-prem Exchange 2016 (DAG), Active Directory with DNS/DHCP/DNS/GPO/NPS/CA/ADFS, Citrix Virtual Apps and Desktop 1912, XenApp/Xendesktop 7.12, Helpdesk systems, VOIP/Cloud and on prem Telephony systems RingCentral, Teams, Cisco Call Manager & Unity, Administer networks (LAN/WAN/WIFI/MPLS), Cisco Meraki (Cloud WiFi and SD-WAN), Cloud Video/Audio Conferencing (LifeSize), MDM Systems (Airwatch, MobileIron, Apple Business Manager), Mobile Device Support (Android/Apple), Security systems (Webroot & McAfee EPO), VPN (Palo Alto GlobalProtect & Juniper), Network Monitoring systems, Windows Update Services (WSUS), UPS's, Online/Offline Backup systems (Veeam, CommVault), and in-house CRM/MRM Application. I enjoy learning about new tech that is released into the market and getting hands on experience to further develop my own skills. I have the drive to move forward and hunger to do my best at all times. Specialties: Microsoft 365, Azure, VMware, Palo Alto Firewall, Citrix, VMware, NetApp, Airwatch,MobileIron, RingCentral, LifeSize, Cisco Meraki wireless and SD-WAN, Backups, Network Monitoring & DR Strategies.