Neptaly Mirrieles Email Address

Senior Market Manager

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"Carpe diem" With a consistent record in achieving a broad range of goals throughout my career, I believe I offer the leadership and knowledge of the industry that will benefit your organization. Through my career in the hotel industry and OTA’s I have worked closely with the operations team, being able to increase revenue and decrease cost by providing and implementing strategies to reach to their quarterly goals. A summary of the value I can bring to your team includes: Over 8 years of experience in leadership roles within the hotel industry, coaching and leading guest service teams. Establishing action plans to achieve goals that will increase our brand loyalty and help the hotel reach financial goals. Strong leadership talents, “team player” attitude and spirit, and the natural ability to establish consensus among others. Advanced individual and team development skills, including retraining, mentoring, and evaluating performance. Able to oversee programs for improving the technical competence of our team. Experience in planning, organizing and conducting on boarding training for new hires. Demonstrated ability to develop, review and implement new training programs and update existing programs for new work methods and monitor their effectiveness accordingly. High level of adaptability and flexibility gained through working in a multi-task environment, giving me the opportunity to learn how to plan, prioritize and manage complex projects under aggressive timelines.