Stefano Ceccarello Email Address

Head of Marketing Strategy and Operations

We firmly support ongoing research and innovation, and continue to develop and personalize our services to suit your needs. This puts us in a position to successfully predict your needs in an increasingly global and competitive market. An example of this is our advanced online reservations system, a fast and easy-to-use tool that simplifies all of your operations and has a most extensive selection of hotels and apartments.

Proven senior digital & transformational leader with demonstrated strategic, change management and delivery capabilities bringing strong experience in B2B travel technology industry. My constant ambition is to automate, optimise and innovate the customer and employee experience through the use of data (inside-out and outside-in) and journey automation. - Defining a scalable digitally-enabled business model and translating it into natural user-centric digital journeys that generate win-win growth opportunities for the organisation and the customers. - Developing a long-term customer experience vision that inspires the organisation and the teams sustained from the get-go via agile and iterative delivery (think big - start small). - Linking in the frontline with digital interactions creating a 360 omnichannel experience - Driving a culture of change and hiring teams with dreams Expertise: Digital transformation, Customer journey design & optimisation, CDP, Marketing automation, Journey automation, Data-driven programmes, AI Artificial Intelligence, Machine Learning, Performance Marketing, Digital Growth, Growth Hacking, Demand generation, Inbound, Lifecycle Marketing, Dynamic segmentation, Sales Automation, Customer Experience Management, Digital marketing scalability, 360 orchestration, Omnichannel experience, B2B Travel.