Aidan Hudson Email Address

Real Estate Search

Highly skilled in understanding current processes, identifying how they should improve and determining the most efficient and prompt pathway to superior service and success. Can quickly evaluate data, understand needs and challenges, assess the available resources and devise strategy, tactics and deliverables for making the goal a reality. Spent close to 23 years at Homes.com, maximizing customer satisfaction by strategically managing calls and optimizing business workflow implementation and continuous quality improvement. SKILLS/AWARDS •Proficient in Microsoft Office Suite, Google Suite, Microsoft CRM, SalesForce CRM, Microsoft Dynamics GreatPlains, Atlassin JIRA Ticketing System, Zendesk Service Software, PayPal Manager, KampData Software •Experience with inheriting and building support teams and billing processes after company acquisitions •Strong written and communication skills in order to communicate with all levels of management, customers, and clients/partners •Proven ability to build positive relations with customers •Demonstrated leadership skills of driving organization toward premier service and delivery in support of the company’s strategic goals •Dominion Enterprises Leadership Development Program, 2009 •Homes.com President’s Club Achievement Award, 2015