Gordon Jaquay Email Address

Director, Global Enterprise Resource Planning

Hickory Farms, Inc. (r) is a leading provider of specialty foods and holiday food gifts. Since 1951, North American families have chosen Hickory Farms' savory sausages, cheeses and other gourmet foods for their loved ones each holiday season. The company's award-winning signature products and eco-friendly gift boxes can be found online, in catalogs, at leading supermarkets year round and in shopping malls throughout the Christmas holiday season.

Results-driven IT executive with a demonstrated ability to lead cross-functional strategic business transformation initiatives. Brings a unique combination of business acumen, technical capability, and the ability to implement process improvement along with the ability to communicate complex technical issues to business leaders in an effective manner to drive positive business outcomes.With over 18 years of experience in the IT industry, has held IT leadership positions in the automotive, chemical and retail industries leading and mentoring high-performing IT teams with a laser focus on excellence in service and delivery. Led many successful IT initiatives to completion throughout his career with a passion for seeing business thrive through positive transformation.Public speaking engagements include: Customer panel at NRF, Microsoft global sales meeting representing voice of customer, and multiple interviews around technology and digital transformation. Featured in:-Retail Touch Points interview at NRF – ERP transformation at Hickory Farms-Microsoft.com website - Microsoft Promotional Spot -https://twitter.com/msretail/status/821420668923367425 -NRF Customer Panel on Digital Transformation Core Areas of Expertise Include:- Business Strategy & Execution- IT Strategy & Execution - Business initiatives alignment, IT Roadmaps and planning, Capital and Operations Budget Planning- Leadership & Team Building- Infrastructure - Cloud and On-premise- Business Intelligence- ERP Implementation & Support- CRM Implementation & Support- E-commerce & Web Strategy- Supply Chain & Operations- Project Management Lifecycle- Business Process Improvement & Re-engineering- Service & Change Management (ITIL)- Security & Data Protection- Disaster Recovery- Outsourced Vendor Management & Contract Negotiations