Ken Ford Email Address

Senior Director Information Technology Corporate and Field Services

Hilton Grand Vacations Company, LLC, is a division of Hilton Worldwide, recognized as a leading global hospitality company. Headquartered in Orlando, Fla, Hilton Grand Vacations develops, markets and operates a system of brand name, high-quality vacation ownership resorts in select vacation destinations. The company also manages and operates two innovative club membership programs: Hilton Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members. Hilton Grand Vacations provides comprehensive management services to all Club resorts, including the operation of owner rental programs, resort recreational programs and retail outlets. Additionally the company operates one of the industry’s most successful resale programs for its managed resort properties.

BUSINESS-FOCUSED IT EXECUTIVE with over 20 years of experience developing and managing IT strategy, service delivery, and successful business solutions. Core skills in strategic planning, project management, policies/procedures, IT infrastructure, technology implementation, and budgeting process. Proven success solving complex business challenges and improving service delivery. Expertise in architecting, implementing and managing all aspects of IT infrastructure including IaaS, SaaS, enterprise application assessment and implementation, security and compliance, LAN/WAN, desktop/server systems, and technical support. Strong interpersonal and communication skills with all levels of staff as well as external partners. Proven supporter of team growth and professional development.Specialties: Strategic Planning, Project Management, Personnel Management, Budget Planning and Management, Cloud Computing, Information Technology, IaaS, SaaS, Technical Support, Information Security, IT Infrastructure, Policies and Compliance