Chris White Email Address

Senior Consultant

Gilbarco Veeder-Root Inc is an oil & energy company which offers integrated retail fueling solutions, point of sale systems and payment systems.

IT technology leaders need to move IT from being a information technology support group. Technology is changing customer behavior and disrupting businesses faster than they are able to change their culture, legacy processes and adapt. IT needs to partner with the business leaders and understand the strategy and bring technology to achieve that strategy. IT needs to understand what they are doing that directly impacts the business and customer from the end to end process to make the impact a positive one. Communication across IT is key so everyone understands the business strategy and provides input so everyone is part of the positive impact to the business and customer. Being a Servant Leader is important to having the best team possible. Provide high level of support to your employees which fuels motivation and engagement. Have transparent communication and listening to your team enables trust.