Ivan Kostiv Email Address

Senior Voice Engineer

Filtration Group Corporation

Senior Unified Communications Engineer responsible for Managing and Supporting Voice Infrastructure and Contact Center for the past 15 years. Responsible for supporting Voice Infrastructure for over 100 remote sites with 2200 users and 3500 endpoint devices. Key accomplishments include: -Designing and building Production and Disaster Recovery Voice Infrastructure -Building/Adding 75 NEW bank branch locations to corporate voice network -Participating in upgrading Core Bank Voice applications Cisco UCM, UCCE, CER, CUC, Calabrio QM Voice Recording, Inova Light Link -Migrating corporate call flow to SIP and ATT UVN IPFLEX -Migrating inbound call flow for MB Call Centers to ATT UVN IPToll Free networks -Designing and implementing Fax over IP solutions (Right Fax). -Moving and splitting Voice Infrastructure to multiple data centers as part of TOM (Target Operation Model)