Greg Doan Email Address
@energy.gov
Director, Service Operations Office
The Advanced Research Projects Agency-Energy (ARPA-E) catalyzes transformational energy technologies that could create a more secure and
Greg is a highly technical and accomplished Program Manager and Customer Support professional with over 25 years of military, federal contractor, and commercial experience. Greg has had various titles & roles in Information Technology service delivery and management, including Service/Help Desk Manager, Director of Customer Support and IT Operations, Deputy Program Manager, Program Manager, and Vice President of Enterprise IT Operations. This progressive experience has all been focused on Customer Support and Service Delivery and encompasses many technologies, including Service Desk, Networking, Cyber Security, Messaging, Data Center, and Public Key Infrastructure operations.Specialties: Information Technology Service Management (ITSM), particularly in support of the federal government or large organizations. Innovation.
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