Chris Cadieux Email Address

Director Customer Service Applications Information Technology Consumerisim

New York's leading neighborhood health insurance and wellness company. We are committed in making quality health care accessible to all New Yorkers.

Strategic IT leader with over 25 years of technical and business experience enhancing productivity and positively impacting corporate performance through business process re-engineering and creative technical solutions. Partners closely with business leaders and senior executives to align IT resources with enterprise objectives in order to deliver top quality products and services. Excellent communications, team-building, and mentoring skills with extensive experience in managing a team of over 20 professionals in Applications Development and budgets exceeding $4 million. Specialties: • Customer Relationship Management Systems (CRM) Applications Development • Workflow Automation and Business Process Improvement • Customer facing systems (Web and IVR Development) • Healthcare EDI • Database systems (Oracle and MS SQL) • Application Production Support and Operations • Project Management • SDLC - Waterfall, Agile • Budgeting & Forecasting • Vendor Management • Risk Management • IT Governance • IT Administration and Staff Development • IT Leadership