Service Director, Business Operations
Federal Student Aid, a part of the U.S. Department of Education, is the largest provider of student financial aid in the nation.
Over 25 years of professional experience that includes all phases of the IT and acquisition lifecycles, financial management system operations and maintenance, IT security, system modernizations, change and configuration management, auditing and internal controls, budgeting, human resources, agency organizational performance reviews, and executive leadership. Proven track record of strengthening internal controls, reducing and/or eliminating audit findings, minimizing operational risks, and reducing costs. “Self-funded” career through realized cost savings and cost avoidance initiatives. Always interested in…. •Collaborating across organizational boundaries to develop efficient & effective solutions for ordinary & extraordinary issues. •Discussing employee development & engagement strategies. •Learning other proven techniques for strengthening internal controls while reducing costs. •Sharing solutions & best practices with other federal, state, or county agencies.
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