Senior Director of Customer Experience and CRM Hos DSV Global Transport and Logistics
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As a passionate commercial leader, I am motivated by understanding customer requirements and connecting these with business goals. I enjoy leading global initiatives in support of increased organic and sustainable growth for the company. I thrive in an international environment with a cross-functional scope where involvement of people is a requirement for commercial success. My background is commercial with vast experience within process optimization, complex organizations, business processes and agendas. As a team-player with a result focused mind set, I enjoy corporate challenges and accomplishing business results together with my co-workers. I am looking to be challenged in a new direction, and seek the responsibility to take myself to the next level. Competencies: - Business development – Sustainable profitable growth by delivering the business strategy - Organizational development, implementation and performance management - Leadership and Stakeholder Engagement - connecting and communicating corporate business objectives and agendas across functions - Managerial skills – Leader of leaders, connecting enterprise objectives with functional goals, creating a motivating environment and development of individuals - B2B Marketing – segmentation, value proposition and internal/external communication - Process optimization: Six-Sigma - Green belt certified - Analytical and statistical focus – speaking with data - Strong drive and determination to succeed - Focus on anchoring of initiatives in the organization delivering the desired behavior and financial results
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