Information Technology Systems Administrator
DPI is one of the largest specialty food distributors in the United States.
*A strong team player who is self-motivated with an array of computer software and hardware knowledge. *Documented complex networking and software problems into a bug tracking database. *Knowledge of PC setup and installation, as well as various peripherals and file recovery. *Experience in system-operations training, collections, and customer service. *Remotely troubleshoot computer user problems with a variety of programs *Experience with web server protocols and networking IP configuration (SMTP,FTP,DNS) *Theoretical understanding and practical experience with network protocols configuration and troubleshooting *Provided customers technical support over the phone and email in a variety of help-desk environments Specialties: Oracle, Siebel,HTML, XHTML, CSS, VBscript,NT, 2000, XP, Vista & W7, W10 OSX, Ubuntu,SharePoint, Navision, MES, Word, Excel, Visio, Publisher, PowerPoint, OneNote, Adobe Acrobat, Outlook, Infra, Adobe suite, Acronis, Ghost, Office Communicator R2,SupportSuite, Remedy, Wireshark, DameWare, UWBD, RDP, VNC, ,Vipre, ERD Commander
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