Bonnie Gouzias Pmp Email Address

Director of Business Applications

Leading cloud-optimized solutions in applications, media servers, SBC, WebRTC, Unified Communications, and IoT for service providers, enterprises, and developers.

Experienced Global Business Application Director (PMP certified) Possess an in-depth understanding of complex cloud and on premise business application systems that crosses worldwide Marketing, Sales, Operations, Customer Service, Manufacturing, Professional Services and R&D. Broad knowledge in the management of international cross-functional teams with the ability to train, motivate, and supervise globally diverse groups of project managers, application developers, outside vendors, implementers and customer service employees; responsible for system analysis, application development, implementation, training and user support. Strong experience in Merger & Acquisitions tasks to assess, rationalize, and merge technology landscapes. Recognized for strength in integrating applications and technologies built on common data, tools and processes. Achievements/Skills Responsible for multiple application implementations in support of Mergers and Acquisitions bringing multiple companies onto a standardized set of tools. Most recently implemented Oracle NetSuite ERP across 27 subsidiaries worldwide for Finance, Order Management, Warehouse Management and Service Contract Management. Other application experience includes: oDG/CRM (Marketo, Salesforce.com, Oracle SalesOnline and Soffront CRM) oERP (Netsuite/OpenAir, GP15, Tensoft, Oracle EBS, Dataworks) oPLM (Agile) oCustomer Service (Ivanti ISM, TeamSupport, Oracle Service, Oracle iSupport, Soffront, JSM) oProfessional Services (Tenrox). oProduct Licensing systems (Macrovision and homegrown). oR&D (JIRA SW, Confluence, Bitbucket) Managed multiple cost saving projects through the selection and worldwide implementation of business applications, hardware upgrades, process improvement and process automation. For example, achieved a $250,000 per year savings through a change in CRM system. * PMP Credential holder since 03 Dec 2013, PMP, Number: 1676742