Mark Castro Email Address

Head of Business Systems

We provide a broad range of services that can give organisations in the financial services marketplace the flexibility, security and cost control that they need. Our professional services team can work with you to determine how your IT needs to change to support future business demands as well as day-to-day operations. They'll help you develop a strategy and put it into action. We can help you build networks with greater resilience, protect your data more securely, and keep business running in the face of unforeseen difficulties. Our Business Continuity services help you to comply with legislation and regulation such as the Data Protection Act, BS25999 and the ICT BC standard, BS25777. We can also help you control and maintain your desktop and infrastructure to minimise risk and manage costs throughout the IT lifecycle. We have a nationwide network of engineers and skilled technical staff to provide service desk and onsite support from break/fix solutions to fully managed hosting. If you choose to migrate to outsourced or multi-sourced services, or to run some services from the cloud, we have the end-to-end skills, capabilities and state-of-the-art data centres to deliver a complete solution.

Experienced and results-driven technical leader with a proven track record of success in operations, infrastructure, cloud, development, and business transformation. With over 20 years of experience, I have consistently delivered impactful solutions that drive business improvement and efficiency. I am passionate about harnessing the power of technology to enable organizations to thrive in today's rapidly evolving landscape. As a trusted advisor, I have worked closely with executive-level leadership, including Directors and CxOs, leveraging my expertise to provide strategic guidance and shape technology initiatives aligned with business goals. Throughout my career, I have managed complex projects, implementing innovative solutions that optimize operations, enhance performance, and drive digital transformation. My areas of expertise include infrastructure, cloud, and business transformation. This deep knowledge allows me to design and deliver tailored solutions that address critical challenges and deliver measurable results. I thrive in dynamic environments, leveraging my strong analytical and problem-solving skills to navigate complexities and drive impactful change. By adopting collaborative partnerships with stakeholders and leveraging my leadership abilities, I have consistently achieved successful outcomes and exceeded expectations.