Diane Hessan Email Address

Entrepreneur, Investor, Board Member and Columnist

Richie Jones has joined customer agency C Space as consultancy director, retail & FMCG

Diane Hessan is an award-winning entrepreneur and innovator in the market research field, and a nationally recognized expert on the American voter. Since 2016, she has been engaged in an in-depth longitudinal study of the electorate, looking for trends, shifts and common ground. She has written more than fifty columns about her findings for the Boston Globe and her work has also been featured on CNN and NPR, and in The Wall Street Journal, The New York Times, Forbes, Fortune, and many other outlets. Her new book, Our Common Ground: Insights from Four Years of Listening to American Voters, was published in 2021 by RealClear Publishing. She is the founder and Chairman of C Space, formerly called Communispace, which was the first company to leverage social media to help major brands get insight and inspiration from their consumers. Diane was CEO of the company during fourteen years of exponential growth, as C Space worked with hundreds of global corporations across twelve countries. She has been honored as a disruptor in the market research industry because of her work in conducting breakthrough research via the internet. Diane recently consolidated all of her investment and advisory work into a new company called Salient Ventures, which helps accelerate the next generation of startup companies in tech. She serves on the boards of Panera, Eastern Bank, Brightcove, Sago, Mass Challenge, Tufts University, and Beth Israel Deaconess Medical Center. Diane has received many honors, including the Pinnacle Award from the Greater Boston Chamber of Commerce, the Most Admired CEO award and Boston Power 50 awards from the Boston Business Journal, Ernst & Young’s Entrepreneur of the Year, the Northstar Award from Springboard, the Greater Boston Chamber of Commerce Entrepreneur of the Year, and a range of Best Boss citations. She has been inducted into the Babson Academy of Distinguished Entrepreneurs and she received the Asper Award for Global Entrepreneurship from Brandeis University. In 2021, she was elected to NACD's Directorship 100 for general excellence in the boardroom. Diane previously coauthored the book Customer-Centered Growth: Five Strategies for Building Competitive Advantage, a Business Week best seller that was published in eleven languages. She received a BA in economics and English from Tufts University, and an MBA from Harvard Business School, and she has received honorary degrees from Bentley University and the New England College of Business.