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Rael Mussell Email Address

abcdefgh@creditacceptance.com

Company
Credit Acceptance

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Bio

Being a leader is a call-to-action, not a badge. I bring Business-IT Alignment. I enable this Business-IT Alignment by directly focusing on the intrinsic value of the work and bridging the conversational gap between the C-suite and IT. I execute this transformation by first evaluating the people doing the work. Do they have the right skills, the right expectations and most importantly -- the right attitude? Second, I evaluate the tools and processes the people use to do the work. Are the tools effective? Can the results of their use be measured; improved uptime, reduced cost, fewer points of friction required to get the work done? Third I evaluate both the application and infrastructure architecture. Are they designed to meet the business requirements; highly available, agile and scale with the business needs? Fourth, I seek direct feedback from the customers actually using the applications. Does the tool meet their needs, is it intuitive and simple to use, is it reliable and fast? BUILD-MEASURE-LEARN Some basic operating principles: Data-driven results are unimpeachable Simplicity is key Set direction - (verifiably) trust those doing the work - get out of the way Nurture and encourage innovation Be transparent in all things Seek feedback, listen and take action Lead by example Work I specialize in: Data Center Consolidation Tuning & Optimization Business Continuity and Disaster Recovery Managerial Accounting (Non-GAAP) Architecture & Initial Design Scripting & Automation (Advanced) Resource Management Performance Analysis Root Cause Analysis Enterprise Scale (1000+ Servers) Virtualization Public/ Private Cloud Computing Automation and Orchestration Identity Management Application Development Methodology, Aglie, Lean-Startup

Last University
Went to University of Michigan
Location
Based in Detroit, Michigan, United States.

Other people working at Credit Acceptance:

S. Sutherland**********@creditacceptance.com
Aaron BalchunasVice President of Information Security and Information Technology Operations
Kenneth S BoothChief Executive Officer
Noah KotchChief Information Officer
Tom RileyManager and Sales and Marketing Analytics
William StrachanSenior Manager, Analytics Applications
Ronnie MiehlkeDirector, Product Management
Mike LaroseInformation Technology Director
Tom FordDirector, Business Information Services
Leo ArnoldDirector of Sales
John Soave******@creditacceptance.com
Mike HurstSenior Manager Data Center Services

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