Head of Learning and Development UK Lettings and Operations UK
Countrywide operates some of the biggest and best-known names in the industry. As a leading provider in estate agency, lettings, mortgage services, land and new homes, auctions, surveying, conveyancing and property management, we move more people than any other business in the UK.
A passionate people developer with nearly 20 years experience in the lettings industry and a career in sales working in a variety of different roles including area support manager, lettings director and business development director. Qualified NLP practitioner, McQuaig profile interpreter and NFOPP Level 3 in Residential Lettings and Property Management reflect a passion for self-development as well as developing others. Responsible for the creation, implementation and roll out of the lettings Initial Training Programme - a series of role specific classroom training courses from induction through to products and services and customer service designed to develop, nurture and retain our new starters. Additionally extensive experience gained in the development, implementation and monitoring of a variety of business tools an actively involved in working to maximise the business effectiveness of these tools. Also involved in developing and honing a variety of management tools A motivational presenter to groups of all sizes driving high levels of engagement.
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