Tiffany Smith Email Address
@consumercellular.com
Site Director
An alternative, low-cost wireless service provider designed for customers over the age of 50 who have minimal wireless needs. It offers a usage alerts service that notifies customers when they are approaching coverage limits.
Highly motivated Call Center Director with proven success leading teams to meet and exceed aggressive performance goals. Extensive experience in customer service and sales operations, employee development, and issue resolution. Exceptional ability to use communication skills to inspire, align vision, and set clear expectations for roles and goals within the team. Known for ability to assess and resolve a wide range of issues. •Leadership development •Coaching and feedback •Facilities and vendor management •Process development and execution •Vision and culture alignment •Team building •Metric analysis and performance management
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