Senior Vice President and General Manager Service Operations
From home coffee makers to commercial coffee grinders and much more, find commercial & home beverage products and accessories at BUNN.
Executive leader with global P&L, multi-site, and large scale operational experience. Specific expertise in field services and customer services, manufacturing and printing operations, sales and sales management, general management and executive leadership. Experience leading teams of sales professionals (inside and outside sales, direct and indirect), service delivery technicians, engineers and product development managers, sourcing and supply chain professionals, and managing in complex matrix organizations across the globe. A communicator and collaborator delivering results through team members, partners, and technology. Specialties: Experience in sales leadership, supply chain and operations, sourcing, customer service and field service. Expertise with union production facilities, product development and life-cycle management, change management, and technology/business integration. Previous board member of the Greater Dayton IT Alliance and current board member of The Society for Service Professionals ( www.servicexecutives.com ).
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