Keith Barthelmeus Email Address

Vice President

Brink's, Incorporated provides U.S. and global security services including secure logistics, cash management, payment and retail back office solutions.

Over 20 years of leadership, delivering a blend of lean transformation and disruptive innovation. Keith has a proven track record of success, globally, in a series of progressively more challenging assignments spanning business transformation, business start- ups, new product development, business remediation, and mergers and acquisitions. Keith is recognized as a decisive leader, mentor, strategic adviser, collaborator, influencer, and TBM practitioner with a balanced focus on delivering sustainable outcomes through mitigating risks, supporting top-line revenues, optimizing bottom- line profits, and innovating differentiated services. SELECTED ACCOMPLISHMENTS•Continuously reduced IT spend globally as a percentage of revenue (operating leverage) while self funding growth through transformation and innovation (business leverage). •Designed and implemented automated workflows which reduced payroll by over 50% and error rates by over 75%. The efficiencies increased EBITDA and led to the sale of the business for $24M, 182% of purchase price, just 18 months after acquisition.•Catapulted the worst performing market to the top performer in 1 quarter. Increased total revenue by 46%.•Improved IT PO compliance by 81%.•Implemented Cbeyond’s and Recall’s first vendor scorecard and vendor performance reviews which improved vendor service levels and outcomes, internal customer satisfaction and internal communication.•Improved Application Support service levels (SLA) adherence by 33% YOY. •Successfully implemented a new Incident Management solution and transitioned to outsourced Desktop Support over a span of 6 weeks to reduce Opex run-rate and improve customer satisfaction (CSAT).•Implemented a new FP&A system, AP approval system, Project Funding Request system and PPM module that integrates and presents project budgets, forecasts, Capex approved funding and project actuals with governance controls.•Implemented a new change management system and CMDB with mapped configuration items (CI) correlation•Reduced on-boarding from 15 days to 3 days and improved security with Role Based Access Controls (RBAC) that helped to manage credentials granted and auto deprovisioned users upon termination.•Built an $18M start-up business in under two years.