Joseph Boeckel Email Address

Senior Global Supply Chain Manager

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Operations manager with a proven ability to collaborate across functional areas, handle a multitude of responsibilities, turn ideas into action, and create and implement solutions to complex problems. Thrive on challenges and welcome a challenging and deadline-oriented environment individually or as part of a team. Possess a Master’s in Business Administration and a B.S. in Industrial Engineering as well as certifications in Supply Management (CPSM) and Scrum (PSM). • Improved the accountability of critical vendors for software and services by establishing face-to face communications, revising statements of work, updating service metrics, and establishing a QBR. • Reduced inventory on-hand by 60%, from $10M to $4M, improving the turnover ratio, reducing warehousing, and an improving cash flow. • Negotiated $1.08M in annual savings for outsourced development resources. • Reduced the lead time for a system order from 30 days to 3 days resulting in an improvement in customer satisfaction and operational efficiency. • Improved customer service by championing the development of a customer web portal to provide online access to software, documentation, and support. • Engineered turnaround of a poorly implemented Agile framework which subsequently improved morale and productivity. • Established a dashboard for providing effective oversight of R&D development and sales revenue & opportunities to drive improvement and accountability. • Led value engineering process for re-engineering a product line to reduce cost and enhance competitiveness. New line accounted for 70% of Hitachi’s telecom sales. • Structured an organization for installation and support of multi-carrier power amplifiers for supporting Tier 1 mobility services providers. • Led the successful deployment of a multi-million dollar nationwide optical transmission network establishing Hitachi as a major player in transmission and leading to $70M in additional sales.