Director Information Technology Infrastructure
Arkadin is a telecommunication company which provides remote collaboration solutions, webcasting, webinar services and more.
17 years of experience managing International IT/Telecom operations & products in fast paced B2B SaaS environments. Business minded, became expert in translating strategic business needs into field operations requirements while ensuring their execution. After starting up and spending nearly two decades with Arkadin, Nicolas successfully grew their operations teams in Europe, USA, Asia Pacific, and Latin America. He built teams of multicultural engineers, experts and analysts, partnered with 30+ Telecom carriers and vendors of various sizes Nicolas knows what truly drives innovative, reliable and financially effective services and solutions. He understands how to manage local and global vendors relationships and makes genuine connections with clients and partners by asking the right questions and providing solutions to all levels of the business. Most recently, Nicolas contributed to the move of the global shared services team into a DevOps model, allowing a faster, more reliable, service delivery. Nicolas also offshored a 24x7 Operation Center in Kuala Lumpur, Malaysia. Nicolas has a degree in Network & Telecommunications from the University of Grenoble and has a professional certificate in General Management from The University of Chicago Booth School of Business.
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