Mahi Sethuraman Email Address

Vice President of Software Engineering, Merchant

American Express is a financial services company that offers Charge and Credit Cards,Personal Savings, Business Services, Insurance and more.

“Driving vision, mission, and transformation.” As a strategic technology executive, my reputation reflects unparalleled excellence in conceiving and executing omni-channel initiatives that optimize web, mobile, and data-driven products. I’m recognized as a trusted senior-level partner who consistently delivers exceptional results. My management scorecard reveals strategic leadership as a global customer-centric executive that I have delivered throughout my Technology/Engineering career. I have a record of leading and executing complex, large-scale digital transformations. Skilled in articulating vision and direction, I have proven skill gaining consensus, driving agile organizations toward a common goal, and delivering ROI. B2C HIGHLIGHTS: * Championed key initiatives enabling global growth for top fintech company while delivering solution to longstanding problems with scale of $1B in gross merchandise volume * Led Enterprise’s first streaming data management platform with integrated predictive analytical forecasts for key company KPI – achieving a 400% improvement in data availability for decisions * Spearheaded omni-channel strategy of merchant payment platform generating $20B in revenue leveraging microservices based API architecture (reduced time-to-market by 70% and decreased YOY cost by 5%) * Scaled platform to private cloud servicing over 30 million customers across 22 markets using Kubernetes, Docker, devOps practices * Launched new mobile app in 3 global markets using React Native at no incremental cost SELECT EXPERTISE: Considered a decisive technology catalyst, I’m able to influence and collaborate with stakeholders across multiple business lines to foster innovation, execute ambitious projects, slash costs, and deliver results. I’m equally skilled in breaking down complex challenges into easily understood components, streamlining path to the most effective solution substantiated by data. Bottom-line, I am known for seeing the art of the possible—and executing strategies that deliver. My success stories reflect executional excellence and resilience. I’m able to build agile engineering teams and lead highly matrixed organizations with numerous stakeholders throughout the change management process. I was sought out as a SME for 4 interviews with CDO on “Digital Transformation Challenges” (https://lnkd.in/gf3hMRa). Technology: SAFe Agilist; Java, JavaScript, React JS, Python, HTML 5, AWS, Flink, No-SQL databases Please reach out. I’d love to connect here on LinkedIn. Note: All views expressed are my own and not that of my employers