Sandra Faucett Email Address

Global Manager Deskside Support

Air Liquide is present in 80 countries with approximately 65,000 employees and serves more than 3.5 million customers and patients.

An energetic and self-motivating Information Technology Executive with 20 years IT experience with a proven track record of integrating resources and technology while aligning to the business for increased productivity and successful solutions for service delivery. Experienced in developing leaders, leading change, driving results, transforming services and processes to deliver more cost efficient results, building and energizing globally diverse teams for IT Service Desks and Desktop Support. Leader acknowledged for leading global and culturally diverse teams with ability to successfully execute and achieve results in environments of high growth and downturns. Key Skills: • Global Team Building and Leadership • Enterprise Process Redesign and Continuous Improvement • Employee Engagement through collaboration • Organizational Change Management • Service Level and KPI Management • IT Strategy Design and Execution • Improve Service Delivery for end user support • Team Transformation Leader • Mergers and Acquisition Integrations • Financial Management • Customer Relationships • Vendor Management • Project Planning and Management