Donna Borsvold Email Address

Information Technology Business Administrator and Project Manager

Our unrivaled expertise and experience in low voltage battery production makes A123 the world leader in starter batteries and 48V systems, offering outstanding brake energy recuperation and increased cycle life.

Global Manager of IT Customer Service Energetic customer-focused leader with strong history of delivering organizational results Strengths: •Excellent written and communication skills and ability to communicate at all levels effectively •Detail oriented individual with the ability to handle multiple tasks at the same time •Enthusiastically supports others and with wide degree of creativity and latitude •Experience analyzing and creatively resolving customer support and systems issues using a systematic approach •Skilled in planning and accomplishing goals relying on experience, judgment, and analytical techniques Domain Expertise: •Asset Management (hardware/software) •MS Windows OS •MS Exchange •TCP/IP networking, email, network •Active Directory, QAD •MS Office and 3rd party applications •SharePoint, Basic Unix, Mobile Devices •Cisco VPN and Unified Communications