Customer Success Must Be in Your Corporate DNA
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I am an experienced professional. I take pride in developing talent, but I have much more appreciation for helping talent develop itself. I have often been hand-selected by my superiors to lead critical system troubleshooting teams, that usually led to working with System Architects to resolve issues. It can be difficult to "think outside the box" and remain organized & focused at the same time. These are skills I have developed with the assistance and guidance from leaders to whom I will always hold in high regards, and I will always place emphasis on paying that approach forward. I enjoy exploring new technologies more than I enjoy prolonging the life of outdated methodologies, but I do understand that the "outdated methodologies" are sometimes difficult to avoid. Identifying cost-effective solutions to modernize business practices with minimal impact to users is a personal passion.
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