Thierry Van Herwijnen Email Address

Global Head Business Development CoE

Wipro delivers IT Services, Business and Technology Consulting, IT Outsourcing and System Integration services & solutions.

MEET THIERRY ► I am a Hyperautomation Thought Leader with over 20 years industry experience from my various roles at EY, Cisco, and Wipro. As global head of IA Alliances Sales at EY, I lead teams over large and diverse regions, heading up extensive global transformation programs. I am responsible for key strategic partnerships focused on the deployment of CX and contact centre transformation programmes which reduce costs, improve operational efficiency and help our clients to retain staff and enhance customer experience. WHY EY? ►EY is a global leader in assurance, tax, strategy, transaction and consulting services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who lead teams to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. HYPERAUTOMATION ► New technologies such as intelligent automation, robotic process automation (RPA), virtual assistants, machine learning, and natural language processing offer organisations a chance to redefine their business model. Achieve efficiencies that can create opportunities for improving market share and competitive advantage. Solve complex problems faster, meet new digital customer expectations whilst ensuring humans are at the centre is critical to success. CONTACT ► Send me a message me on LinkedIn. SPECIALITIES ► Hyperautomation; Contact Centre Transformation; CCT; Digital Transformation; Cost Reduction; Sales Enablement; Strategy; CX Transformation.