CDO and Group Senior Vice President
Volvo Financial Services is a financial solutions provider of the Volvo Group.
International executive with a strong commercial background that has an outstanding track record of strategic leadership and visionary expertise. Managing complex business changes to drive operational excellence and leading digital transformation to improve customer experience, I enable new business models and sustainable growth. Successfully led organizations over the last 20 years within the consumer goods, customer finance, automotive, financial services, and consulting industries in progressive leadership roles as Director, Vice President, Chief Operating Officer, Chief Digital Officer, and Global Chief Information Officer for companies ranging in size from small ($30-$100M) to large ($10B+) in annual sales revenue. Comfortable and capable of initiating change, obtaining buy-in from divergent interests, I provide strategic direction at the corporate and board level, as well as active hands-on management of operations in multiple countries. Able to drive improvement processes while maintaining a positive environment, including crisis operations, with a focus to achieve maximum shareholder value through innovation-based growth and sustainable profitability. Specialties: Digital Strategy, Business & Operational Excellence, Innovation-based Growth, Strategic Planning, Global Leadership, Digital Transformation, Partnership Building, Performance Management, Service & Quality Management, Business/IT Alignment & Integration, Coaching and Mentoring, Mergers & Acquisitions, Outsourcing, Offshoring, Risk & Change Management, Agile Enterprise, Organization Development, Trusted Advisor