Danielle Tilley Email Address

Business Development Director

We've got what you need Over the years we've built up a range of services that are second to none. At the beginning of every partnership we take time to listen and learn about your business and then we build a solution from there. The end result is tangible financial benefits. You focus on what you do best and we'll take care of your fleet Putting you in the driving seat Our customers are at the heart of everything we do. We put you first, which means you always feel like the most important person. Itu2019s all about listening to what youu2019re telling us and building solutions based around your needs. On top of that, we develop new services and give you the kind of customer service that is hard to find these days. All of which results in a true sense of partnership. At your service To make sure you get the best of everything we work to a set of givens: u2022Weu2019re independent, which means weu2019re not driven by a bank, finance house or manufacturer. Weu2019re free to be driven by you u2022 We listen to what you want

A commercially minded Sales and Customer Service professional with an outstanding record of B2B & B2C target achievement and a proven ability to consistently deliver and exceed targets whilst delivering a ‘customer first’ approach. A successful leader across a broad portfolio of sectors, practiced in managing inside and outside sales, field sales and account management teams, including outsourced providers across multiple locations delivering optimum results. Experience and specialties - Coaching and engaging Sales and Customer Service teams (200+ staff) to top performance - Devising and executing B2B/B2C multichannel sales & marketing strategies - Devising and delivering tender proposals and bid presentations - Track record of delivery of results against objectives and business plan - Monitoring and delivery of daily objectives, KPI’s and departmental SLA deliverance - Customer service strategy development and customer change initiatives - Full P&L responsibility, experienced in managing revenue budgets in excess of £60m - Sales forecasting, budgeting and analysis - Complex and diverse processes within in fast-paced, multi-remit environments - Negotiating and drafting commercial terms - Strong influencing, communicating and stakeholder management skills - Analytical in approach, able to find creative solutions and adapt to change - Ability to work under pressure and think strategically, translating company strategy and commercial vision into objectives, targets and results - Business process transformation and organisational restructuring - CRM and e-commerce system implementation and delivery