Senior Manager Client Relations Center
Van Cleef & Arpels, High Jewelry Maison established place Vendome in Paris since 1906.
I have worked In the retail industry for many years, ultimately gaining experience in the areas of Management, talent acquisition, operations, and the overall client experience. As a Leader, I take pride in ensuring that my team knows their purpose and understands the importance of their contribution to the organization. I am also a strong believer that people work for people, not companies. Currently, I am responsible for the AMAZING team at the Van Cleef & Arpels Client Relations Center of North America. Our mission is to provide customer service to our clients regardless of entry point (sales, care service, brick and mortar boutiques, social media, web, etc.) Our team of specially trained Brand Ambassadors manage calls, emails, social media, chat, and e-commerce orders. In addition to the above, we are an engaged group of individuals who understand the importance of fun in the workplace. For a current list of openings at Richemont, I kindly invite you to visit our dedicated website: https://careers.richemont.com/en.html.
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