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Heather Mckissick Email Address


Job Title

Executive Vice President, Community Impact, Marketing and Communication


University Federal Credit Union is a not-for-profit , credit union. To put it simply, we re a financial institution owned by, dedicated to, and always working for our Members. We deliver fair and honest products and outstanding service. That s why we re Austin s largest locally-owned financial institution. Our mission at UFCU is simple: to provide for the well-being of our Members. We achieve this by working collaboratively within our organization as well as our community at large to help Members achieve their personal and financial goals. We re proud to focus on people not profits. Our Members are our owners and our partners. We work to earn their business by educating, informing, and listening to them. Together we ve created a credit union we can all be proud of


Executive Leader and Expert Facilitator with a demonstrated track record of building, leading, and sustaining high performing organizations/business units which provide organizational and individual development programs that result in increased organizational and community effectiveness. Frequently sought-after subject matter expert, consultant, panelist, program emcee, moderator and keynote speaker. Industry background includes healthcare, technology, education, public utilities, financial services and non-profit 18+ qualified years of experience in Learning, Organizational Development, Program Development, Operations, Performance Management, Training and Human Relations A proven passion for learning, leading people, building teams, synergies, and opportunities for mutual development Applied subject matter expertise in adult learning, leadership and career development coupled with experience in large, highly-matrixed organizations Articulate and effective facilitator, communicator, collaborator, and trainer designing and carrying out strategic planning initiatives, staff development programs, conferences and seminars to meet specific needs Fund development and financial management expertise; developing and implementing budgets and forecasts as well as minimizing operational costs and recommending steps that improve bottom line performance Ensuring organization and system-wide quality, productivity, systems thinking and goal management

Last University
Went to Claremont Graduate University
Based in Austin.

Other people working at UFCU:

Terrie DoggettMortgage Business Development
Mike CliffordExec Vice President, Information Technology and Chief Information Officer
Tony BudetPresident and Chief Executive Officer
Jeff FlanaganHuman Resources Manager
Lyndee BennettBrand and Communications Manager
Toni WoodsProcess and Content Manager
Corina WattsSenior Manager of Marketing
C. Turnleyc*****@ufcu.org
John DetwilerCommercial and Residential Credit Manager
Michael WoodsProduction Manager
Debra MooreSenior Information Technology Project Manager
Jaclyn CourageManager, Organizational Development
Rhonda HallVice President Human Resources and Organizational Development

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