Chairman and Chief Executive Officer
Otr Sci & Tech Cnslt Srvcs
Entrepreneur. Technology innovator. CX evangelist. Passionate about humanifying the customer experience and making it easy for companies and their customers to interact across any channel. Founded TTEC (formerly TeleTech Holdings Inc) in 1982 before “startup” was a word. Today the company has grown into a global technology-enabled services enterprise supporting many of the world's most celebrated brands. Award-winning platform manages billions of complex customer interactions daily through voice, chat, digital, social, video and email on behalf of clients across the globe.
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