Jim Ryan Email Address

Owner

Thomson Reuters is a media and information firm that acts as a source of intelligent information for businesses and professionals.

User Experience Designer and Information Architect with 7+ years experience creating UX for corporate and nonprofit websites and APIs. Experienced in Agile and Lean UX/CX strategy and methodology including: ● Research & Discovery: creating touchpoints, empathy maps and personas, open and closed card sorting, conducting and analyzing user interviews and observations to map user pain points and desire paths. ● Analysis & Design: Creating UX/CX user journey and user flow maps, scenarios, storyboards, sitemaps and needs-based taxonomy structures ● Wireframe & Prototype Production: Building high and low-fidelity responsive and adaptive wireframes and interactive, data-driven prototypes in Axure, Omnigraffle, Balsamiq, Sketch, HTML, CSS and jQuery. Freelance and short-term contract clients include College Board, NYC Department of Education, Nokia Mobile Phones, Entertainment Weekly Magazine, Barnes and Noble Booksellers, Harris Publications, United Media, Stereo Review, WFMU Radio, Hal Leonard Publishing, British Airways, eMix International (Sydney, AU), Hohm Press, New York State Unified Court System; ESPN Sports Network, Disney Corporation,