Michael James Email Address

Senior Vice President Customer Experience TPx Communications

Tech Plus Computers is a telecommunication company which specializes in Communications & Collaboration, Managed IT, Network Services, UCx, Call Center, SIP Trunking, Audio Conferencing and more.

A highly experienced International Operations Executive who has demonstrated the ability to lead diverse teams of professionals to new levels of success in a highly competitive industry, cutting-edge multinational markets, and fast-paced environments. Strong technical and business qualifications with an impressive track record of more than 36 years of hands-on experience in strategic planning, business development, project and product management, sales and system engineering strategies. Proven ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer satisfaction. Strategic and Tactical Operations Executive and business continuity spearhead during numerous mergers, acquisitions and start-up companies. Integral member of rapid growth executive teams, with proven business development and consolidation talents credited with expanding revenues, cost reduction and Best in Class customer retention strategies.Process architect and strategic thought leader for projects involving multi-functional teams to develop complex customized requirements and marketing strategies.UK Citizen